It was busy in the Herefordshire retail outlet on the run up to Christmas, with all sorts of people milling around behind counters, in between display stands and the store room behind. "How many people work here?" I asked the proprietor. So he laughed and replied, "About half of them!" I laughed too and wondered just how many people a business needs in order for productivity to be effective?

There is a lot of research that has been done in this area. There is a great raft of statistics online that show the number of employees per manager, the industry norm for different parts of the UK, and a breakdown by company size by turnover....

One view is that for any organisational 'unit' to be both effective and efficient there needs to be 150 people or less. And these stats and anecdotes are all very well, but I'm not sure how much practical use they are to our Herefordshire business leaders that have to work in the real world of managing people on a day to day, week to week basis.

Nonetheless one company director on Rotherwas commented that since downsizing from 30 employees to 16, he feels much more in control of what is going on. He said that he feels better, spending less time wondering what staff are actually doing each day. The snag is of course that some businesses do actually need more employees in order to grow.

Another business in the north of the county has recently grown from 30 to 70 staff. The MD asked, "How on earth do you manage all these people?"

And the answer is simple: the larger a business becomes, the more important it is to introduce and sustain elements of best business practice. No argument.

  • Tim, you are a highly original and dynamic speaker - your keynote address at our Convention provoked: "Tim Kidson was excellent" "Passionate and energetic" and "First class" are typical of the comments made by some of the 140 delegates attending."

    Chris Challender - Regional Manager - Chartered Management Institute

  • Very many thanks for a really excellent presentation. Your personal strap line was fully reflected in our day.

    Christopher Ward - Chief Executive - Wales Management Council

  • Tim is a passionate, engaging and entertaining speaker - with a very real message that is of paramount of importance to every single business - large or small. I can't remember the last time I so enjoyed and felt inspired to action by a speaker - Tim is incredible - you must see him!

    Sue Gilkes - Senior Partner - Your Impact (UK)

  • That was a brilliant keynote Tim. You have an amazing way of painting pictures for your audience.

    June Williams - Director of Quality - Investors in people UK

  • I just wanted to say how much my colleagues and I enjoyed your keynote presentation last Thursday. Great recommendation - thank you. Very appropriate for our business!

    Liz Hartstone - Managing Director - PROFILE Global Hospitality Recruitment London

  • What a powerful and thought provoking presentation. It was a fantastic keynote Tim, you will be inundated by the audience after that.

    Paul Surridge - Chief Executive - Sightcare

  • Thank you so much for your excellent presentation; you really got the room buzzing and the overarching theme of the talk had something for everybody in business

    Janette Rawlinson - Chair - Women in Business - Birmingham

  • You were fabulous, as always, and I know the group took masses from your presentation. Thank you once more for being so warm and generous, I know you made several fans to add to your many more.

    Angi Egan - Managing Director - Pure Vision UK Ltd

  • That was a wonderful keynote Tim. The power and simplicity of your Bull's Eye model has saved our executive countless hours of meetings for this coming year alone.

    Peter Amor - Chairman - Society of Independent Brewers

  • You have captured the essence of a committed relationship between two people, then applied that to organisations. It will work anywhere.

    Paul Thandi - Chief Executive Officer - The NEC Group

  • I found your talk inspiring and can assure you that I will using the information you provided on the day and in your book.

    Neil Rossiter - Operations Director- Spectrum Environmental Ltd

  • It was a pleasure to meet you and thank you so much for doing this event. It was truly inspirational and it's certainly causing a positive stir with our BA's.

    Helen Goring - Head of Events, BLWM